Thank you for choosing PH9 FOODS for your frozen food needs. Here’s everything you need to know about our shipping policy:

1. Shipping Destinations

We currently ship within India, in selected cities like Chandigarh, Mohali, Panchkula, Gaziabad, Jalandhar and Amritsar.

2. Shipping Methods

We use our shipping methods for all our shipments to ensure timely and reliable delivery of your frozen food orders.

3. Shipping Schedule

Orders are typically processed and shipped within 2 hours in Chandigarh, Mohali and Panchkula and within 24 to 48 hours in other delivery locations after receiving your order. You will receive a shipping confirmation email with tracking information once your order has been dispatched. This is subject to the availability of the product.

4. Frozen Food Packaging

To ensure that your frozen food products arrive in perfect condition, we use specialized packaging and dry ice (where necessary) to maintain the appropriate temperature during transit.

5. Shipping Charges

Shipping charges are calculated based on the weight of your order and the shipping destination. You can view the shipping charges for your order during the checkout process.

6. Delivery Times

Delivery times vary depending on your location. Typically, orders are delivered within 1 business day of shipment. Please note that delivery times may be longer during peak seasons or due to unforeseen circumstances.

7. Shipping Restrictions

Due to the perishable nature of frozen food products, we are unable to ship to P.O. boxes or APO/FPO addresses. We also do not ship internationally at this time.

8. Bulk Orders

For bulk orders, please fill out our contact us form and we shall be in touch with you shortly to discuss your requirements and provide a customized shipping quote.

9. Tracking Your Order

You can track the status of your order by using the tracking information provided in your shipping confirmation email or by logging into your account on our website.

10. Contact Us

If you have any questions or concerns about our shipping policy, please contact us or call us at [+919517836996]. Our customer service team is here to assist you.

Please Note: It is important to promptly unpack and store your frozen food products according to the instructions provided on the packaging to ensure their quality and safety.

Thank you for choosing PH9 FOODS. We look forward to serving you