Last Updated: [10/10/23]

Welcome to PH9 FOODS (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and purchase our frozen food products in accordance with Indian data protection laws.

1. Information We Collect:

1.1 Personal Information: When you visit our website or make a purchase, we may collect personal information, including but not limited to your name, address, email address, and phone number.

1.2 Payment Information: We collect payment information, such as credit card details, solely for the purpose of processing your orders. This information is securely handled and not stored on our servers.

1.3 Usage Information: We automatically collect data about your interactions with our website, including your IP address, browser type, and browsing patterns.

2. How We Use Your Information:

2.1 Order Processing: We use your personal and payment information to process and fulfil your orders.

2.2 Communication: We may use your contact information to send order updates, shipping information, and promotional offers (if you opt-in).

2.3 Improving User Experience: Usage data helps us analyze website performance and make improvements to enhance your experience.

3. Cookies and Tracking:

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. You can manage your cookie preferences through your browser settings.

4. Third-Party Disclosure:

We do not sell or share your personal information with third parties, except for service providers who assist in order fulfilment, payment processing, and website management. These service providers are contractually obligated to protect your information.

5. Security:

We take appropriate security measures to safeguard your information. We use industry-standard encryption for payment processing, and our website is regularly monitored for security vulnerabilities.

6. Your Choices:

You can manage your personal information and communication preferences by accessing your account on our website. You have the option to unsubscribe from promotional emails.

7. Children’s Privacy:

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

8. Changes to this Privacy Policy:

We may update this Privacy Policy periodically. Any changes will be reflected on our website, and we encourage you to review it regularly.

9. Contact Us:

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us by filling out a form on contact us page.

10. Governing Law:

This Privacy Policy is governed by and shall be construed in accordance with the laws of India.

Thank you for trusting [Your Company Name]. We are dedicated to protecting your privacy and providing a secure and enjoyable shopping experience in compliance with Indian data protection laws.

PH9 FOODS

Sukhna Enclave, Distt mohali, Punjab, India 160103